Voice Services

Along with high-speed, high quality internet service, our partnership with 8x8 allows you to add an optional voice services plan on top of your ENVI internet plan.

X Series Communications

With 8×8’s X Series, ENVI users can mix and match an optional voice services platform (video conferencing, screen sharing and more) that addresses the diverse needs of your business. In all of the available plans, you are guaranteed cross-platform team messaging between other social platforms (Slack, Chatter, etc.) as well as integration with G Suite, Office 365, Salesforce and NetSuite.

Feel that 8×8’s listed plans don’t exactly align with your business’ needs? With 8×8, they can help customize a tailored voice services solution for your business.

X2

Integrated Communications

With the X2 Voice Services plan, your business will have the following features:

  • One click from chat to voice to video meetings
  • Meetings for up to 100 participants
  • Integration with CRM & business applications

X4

Smarter Global Engagement

With the X4 Voice Services plan, you have all of the X2 plan capabilities, including the following features:

  • Unlimited global calling for UC across 47 countries
  • Supervisor & service quality analytics
  • Streamline call handling with Switchboard Pro

X6

Speed to Resolution

The X6 Voice Services plan includes all the capabilities of X2 and X4 plans, including the following features:

  • Voice-focused contact center
  • One click subject matter expert access
  • Customer engagement analytics
  • Customizable wallboards/dashboards

X8

Customer Experience Transformation

The X8 Voice Services plan includes all the capabilities of all previous plans, including the following features:

  • Voice, email, webchat and social integration
  • Advanced speech and interaction analytics
  • Predictive outbound campaigns
  • Quality, collaborative performance management

Our support team is here to answer any questions!

+1 (888) 515-ENVI (3684)

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